Chapel Receptionist

Please apply online using the form at the bottom of the page

Description:

At Washburn-McReavy, every interaction is an opportunity to offer comfort, respect, and support. This position is a cornerstone of our operations, as Receptionists are often the first people families and visitors encounter—by phone or in person—during some of the most sensitive moments in their lives. You help set the tone for their entire experience with us. Your professionalism, care, and attention to detail ensure that every visit reflects the dignity and compassion our company has upheld since 1857.

This is a part-time position at our Crystal location, scheduled every Wednesday and Thursday, 8:00 a.m.–4:00 p.m., and every other weekend (Saturday 8:00 a.m.–4:00 p.m. and Sunday 9:00 a.m.–3:00 p.m.), for a total of 46 hours every two weeks. Additional evening or weekend opportunities may arise occasionally for visitations and services, though not on a set schedule.

As a Receptionist, you will:

  • Answer and process phone calls promptly and professionally
  • Greet visitors with warmth and compassion
  • Provide administrative support, including maintaining the chapel calendar, managing schedules, performing data entry, updating records, and processing payments
  • Assist with preparing for services and visitations—setting up flowers, memorial books, and other service items—and ensuring the facility is tidy, organized, and welcoming
  • Support rotating Funeral Directors and on-site staff

This role requires exceptional interpersonal and communication skills, a professional and empathetic demeanor, and the ability to work independently as well as collaboratively. You must be comfortable with technology, including managing email and operating standard office equipment. Much of your shift will involve working with our database, so attention to detail and accuracy are essential. Confidentiality and respect for the privacy of the families we serve are paramount.

Appearance and Attire:

As a traditional funeral service organization, we maintain professional appearance standards consistent with the dignity of our work. Required attire is a solid navy-blue business suit with a white dress shirt or blouse and polished navy or black dress shoes. Staff may submit receipts for suit reimbursement (up to $125 annually). A company-issued necktie is provided for those who wear one. Hosiery, socks, and accessories must be professional, coordinated, and appropriate. All clothing, jewelry, facial hair, and hairstyles must be neat, clean, and professional. Visible tattoos, non-traditional hair colors or styles, and multiple facial piercings are not permitted, except for one small nose stud. Ear gauges and multiple ear piercings are not considered appropriate for this role. We are happy to discuss accommodations for cultural or religious attire to ensure inclusivity.

Qualifications:

  • Exceptional verbal and written communication
  • Courteous, professional telephone manner
  • Computer and data entry proficiency
  • Consistent attention to detail and accuracy
  • Ability to work both independently and as part of a team

To learn more about us, please visit washburn-mcreavy.com and explore the About Us, History & Staff pages. To view this and other open positions, visit washburn-mcreavy.com/careers.

Application for Employment

If applicable, please specify the preferred hours per week or schedule you are available to work. You do not need to disclose scheduling restrictions related to your religion, a disability or a medical condition.

If hired, you may be required to provide evidence of insurance or insurability.

Employment History

Begin with your current or most recent employment experience. Please list all experience during the past ten years.

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Previous Employment Experience (1)

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Previous Employment Experience (2)

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Education

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I certify that the facts set forth in this employment application and/or my resume, if submitted, are true and complete to the best of my knowledge. I understand that any falsification, omission, misrepresentation or concealment of information on this application may be sufficient grounds for disqualification from further consideration for hire or immediate discharge and that Washburn-McReavy shall not be liable in any respect if my employment is so denied or terminated.

I hereby authorize Washburn-McReavy to conduct any necessary investigation regarding my background as it relates to the position I am seeking and to the extent permitted by federal, state, and local law. I agree to complete the requisite authorization forms for the background investigation. I hereby release all parties from any liability in connection with the provision and use of such information. I understand and acknowledge that any offer of employment may be conditioned on Washburn-McReavy receiving satisfactory results of any pre-employment investigation or background check.

If employed, I will conform my conduct to Washburn-McReavy rules. I understand that unless otherwise specifically agreed to in writing and signed by Washburn-McReavy, my employment can be terminated at any time with or without cause, and with or without notice, at my option or the option of Washburn-McReavy. I further understand that my work schedule will be set according to business needs at the sole discretion of Washburn-McReavy and may be changed at any time without notice. There is no promise or assurance of future employment for any employee of Washburn-McReavy, including temporary or seasonal employees. I understand that no personnel recruiter, interviewer or other representative of Washburn-McReavy other than a Washburn-McReavy officer has authority to enter into any agreement for employment for any specified period of time. I also understand that this application and any employment manuals or handbooks that may be distributed to me during the course of my employment is not intended to be and shall not be construed as a contract.

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